Contact and Support
Buy a Weslo on Amazon and Amazon handles what happens next. Your order record is where a parcel gets traced, a return gets booked and a machine that arrived damaged gets replaced. None of that routes through this domain. For the equipment itself, the homepage covers belt dimensions, incline type, weight limits and how to identify a part that will actually fit.
Your order
Your Amazon Order Settles This
Everything Amazon needs is already attached to that order. Sign in, open it, and the buttons for each situation below sit on the same screen:
- A parcel the carrier stopped scanning, or a freight drop that never landed
- Sending it back, swapping it, or getting the money returned
- An invoice total that does not match what you expected to pay
- A bent upright, a cracked console or a safety key missing from the carton
- A seller or a listing that misrepresented the machine
- Warranty replacement of a unit that stopped working
On something this heavy, swapping the unit beats arranging a repair, and the order screen is the only place that swap can be started.
About the equipment
Answers on This Site
Weslo sits inside iFIT Health & Fitness Ltd., 1, iFIT, Westgate Court, Fryers Way, Wakefield, Ossett WF5 9TT. That entity does not administer Amazon orders. Anything about the machines themselves has an answer on this site already:
- Cadence, CrossWalk, CardioStride or a bike
- Match the workout to the machine
- Reference specifications
- Setting up, using and maintaining
- Full FAQ
Before ordering a walking belt, a safety key or a console, read the complete model number off the identification label. A part sold for one Cadence revision will not necessarily fit the next one.
About this website
weslo.org is an Amazon Associate site covering the Weslo treadmill and exercise bike range. A qualifying purchase that begins with a link here pays a commission and leaves your total untouched. No support desk sits behind this domain and no phone number either, since an order can only be settled by the account that placed it.
Site business rather than an order? The WHOIS record for weslo.org carries a contact form.